Data Retrieval

Data is offered in multiple time increments and accurate meter readings are collated in the format and time schedules required. The data is quality checked, validated and verified by our Back Office system to ensure accuracy and quality of data. This is then configured and communicated in the format required for subsequent uploading into energy management, data flow management or billing systems.

Our data retrieval services are industry system and processes compatible – i.e. D0010’s, U01’s sent to Data Collectors.

Key Features

• Timely and accurate ‘actual’ meter readings
• Flexible meter reading interval granularity monthly, half hourly, every 5 minutes
• Industry systems and processes compatible – i.e. D0010’s, UO1’s sent to Data Collectors
• Additional data formats and flows available – to populate operational and service systems
• Enables smooth Change of Supplier and Change of Tenancy processes

Benefits

• Improves cash flow
• Elimination of estimated bills
• Removes the need for rebilling
• Reduced Call Centre traffic
• Improved Industry Performance Measures
• Enhanced Customer Service Experience
• Enables additional energy management service offerings